About Us

This page will help answer any questions you may have about our site. We'd like you to feel very comfortable with us and want to you feel at ease when shopping, just as you would at your local mall.


Please browse through the below information and send us any comments or questions you may have. We'd love to hear from you!


Sunset Beach Traders
PO Box 1232
Haleiwa, HI 96712
(808) 638-9475 phone & fax
sbtraders@hawaii.rr.com


ABOUT SECURITY
Ordering online is quick, easy, and SAFE. All transactions are handled with industry-standard SSL encryption. What does this mean? Well, if you don't worry about being hit by lighting as you cross the street, then you probably don't have to worry that your credit card number will be intercepted on the way to a secure web site.


According to CNN,
"The prevalent opinion . . . is that on-line credit card use is actually no riskier for consumers than traditional 'low-tech' transactions."

We order products online all the time, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a store or restaurant.


CUSTOMER SATISFACTION POLICY
We realize that many internet users haven't ordered online before and may be hesitant about shopping. Once you try it and see how quick and easy it is, you will

LOVE this new convenience!

We'd like you to know that we value each customer, whether you're ordering a single cover for yourself or hundreds for a commercial account. CUSTOMER


SATISFACTION is our top priority. This means top quality at a reasonable price and prompt service!


OUR GUARANTEE
All items carry a 30-day money-back guarantee. We stand behind the quality of our products and guarantee that you'll love your new Hawaiiana light switch cover! But if for some reason our product does not meet your expectations, you may return it for a full refund or replacement. Please see our return policy below.


RETURNS
All arrangements for returns must be done with 30 days of delivery. Please email, call or fax us to arrange for replacement or refund.


HOW TO ORDER
Buying is easy - You don't have to fill out a registration form or download software to shop. You can feel confident that your credit card information is protected by our secure server.


Simply click on the item you want, select the color (if necessary), and click on ORDER. The instructions are quick and easy to follow. It's all SECURE. We get your order immediately. We email your order confirmation. Ship it. Charge your card. Any questions or problems, email, call or fax us!!

In addition to online ordering, credit card holders may order by telephone or fax.


For fast personal service:

Call or fax (808) 638-9475 M-F 8am-4pm Hawaiian time (that's 11am-7 pm PST or 2pm-10pm EST)

Orders may also be mailed to:
Sunset Beach Traders PO Box 1232 Haleiwa, HI 96712

When ordering by mail, please do not send cash or stamps.


TAX
4% tax will be added to all orders shipped within Hawaii.



SHIPPING
We use priority shipment, which takes 2-3 business days for delivery. Shipping charges are included in the price.


PRIVACY POLICY
Our privacy policy is simple. We will never misuse the information you provide us. When we ask you for information, we rely on a common-sense policy: we ask only what we need to give you what you want. We do not "sell" or "trade" this information with other companies. When you give us your email, address, phone number, etc., it only remains on our site for us to contact you.